🛡️ Buyer Protection Program
ChinaHub guarantees your purchase with our comprehensive Buyer Protection program.
What is Covered?
- ✅ Item not as described — Full refund
- ✅ Item not received — Full refund after 60 days
- ✅ Damaged item — Full refund or replacement
- ✅ Wrong item sent — Full refund + return shipping
- ✅ Counterfeit goods — Full refund
How it Works
- Place your order on ChinaHub
- Your payment is held securely until you confirm receipt
- If any issue arises, open a dispute within 30 days
- Our team resolves disputes within 3-5 business days
File a Dispute
If you have an issue with your order, contact our support team with your order number and details.